Shipping Policy

Great news East Forged fans - we deliver our nitro infused tea beverages Australia-wide. 

We use a network of selected partners to ship our cans, full of delicious foamy goodness, to you as quickly as we can. The expected delivery time will depend on the carrier (very often Australia Post) as well as the time of day the order has been placed.

We work hard to have our drinks delivered to all metro areas within 4-6 business days and regional areas between 10-12 business days. 

If your cartons have not arrived within 14 business days after placing your order please get in touch hello@eastforged.com.

IMPORTANT: 

Australia Post will usually hold uncollected parcels at your local Post Office for up to 10 business days before returning them to us. If your order is delivered to a Parcel Locker, it must be collected within 48 hours, otherwise it may be moved to a Post Office or returned.

Other courier partners will attempt re-delivery using the address provided at checkout.

Please make sure your delivery details are correct when placing your order.  East Forged is not responsible for orders sent to incorrect or incomplete addresses.  If a parcel needs to be re-delivered, any additional shipping costs may apply at our discretion.

If a parcel is returned to us because it was not collected or accepted at the delivery location (“Return to Sender”), East Forged is not responsible for the return. Any reshipping costs will be at the customer’s expense.